Candidate consent

What you're agreeing to

When you create a Zhai candidate profile, you're giving us permission to:

• Hold the information you choose to share (CV if uploaded, work history, skills, availability, location, work rights).
• Have a conversation with you — text, voice, or chat — to understand the kind of work you're looking for and answer role-specific screen questions.
• Match your profile against open employer briefs and rank you for fit.
• Generate a de-identified candidate summary from your profile and the screen — skills, experience level, fit notes, availability — without your name, contact details, or photo.

What only happens with your explicit, per-role consent

• Sharing your identity, contact details, or full profile with a specific employer for a specific role.
• Surfacing your photo, social handles, or any other identifying detail.
• Confirming a screening call with the employer's team.
• Forwarding any specific information you've marked sensitive (visa status, accessibility, salary expectations) — only when relevant and only when you've ticked a per-role consent.

How the consent step works

1. Zhai shortlists you for a role.
2. We show you the brief, the employer, the proposed candidate summary, and the comp range.
3. You decide: share full profile, share de-identified only, or pass. You can also send back a question for the employer first.
4. If you share, the employer sees what you approved — nothing more, nothing less.
5. You can withdraw your consent at any time before the employer makes contact. After contact, you can still ask us to remove your details from their account.

Sensitive information

We don't ask about race, religion, sexual orientation, political views, or health. We do ask, where relevant to the role:

• Work rights (citizen, permanent resident, visa with conditions, etc.) — because Australian employers are legally required to verify them.
• Accessibility needs for the application or interview — only if you choose to share, and only to make the process work for you.
• Police/working-with-children checks for industries that legally require them (allied health, disability support, education, security).

You can decline any of these. If a role legally requires a check, we'll tell you up front — not after you've spent time on the application.

AI screening

Zhai uses AI to run pre-screen conversations and generate the summary an employer sees. A few things you should know:

• You can ask to be screened by a human instead. The shortlist process is the same.
• You can review the AI's summary of your screen before it's shared, and ask for corrections.
• If you're declined for a role, you can ask why. We'll tell you, in plain English, what the AI flagged and what the employer decided.
• We log AI outputs and audit them for bias against protected attributes.

Your data, your control

• Download your full profile and conversation history at any time.
• Delete your account at any time. We'll remove active data immediately and purge backups within 30 days.
• Pause your profile if you're not actively looking — Zhai won't surface you to employers until you turn it back on.

How long we hold things

• Active profile: kept while you have an account.
• Inactive 18 months: archived (only you can reactivate).
• Inactive 36 months: deleted, unless you've asked us to hold longer.
• Conversation logs: 24 months, then deleted.

Withdraw consent

Email privacy@meetzhai.com from the address on your account, or use the "Withdraw & delete" button in Profile settings. We'll confirm within 48 hours and complete within 14 days.

Complaints

If you think your consent was breached, tell us first — we want to fix it. If we don't get it right, you can complain to the Office of the Australian Information Commissioner.